Boosting enterprise IQ

For a company to achieve competitive advantage, people are more important than ever.

A critical underpinning of internal intelligence is how the enterprise leads and manages people – and a significant part of the enterprise’s intellectual property is vested in the minds and commitment of its people.

People no longer ‘belong’ to an enterprise, though – they will attach themselves where they perceive their contribution is most valued. And ‘value’ is more than a simple compensation package – it includes a combination of rewards, responsibilities, work environment and life style arrangements. Increasingly, employers need to understand the unique and individual motivations of each employee if they wish to retain them.

Peter Drucker noted that knowledge workers are people who know more about what they are doing then their managers.  If that holds true, then the old models of leadership will simply not work.  So, what’s a leader’s role then?  To be a guide.  To share information.  And to know how to ask rather than how to tell.

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